Women's Leather Jackets

my SO that I knew I wouldn't see many people with if any at all, and when I saw this one I knew my search was over! Being the queen of procrastination I didn't place my order until 12/20/23 yeah I know LOL and the website did specify it wouldn't arrive until after Christmas, which was ok because as long as it arrived before his birthday 1/5, I was ok with it. I would like to thank the NYC Jackets team because their communication with me through the process of getting my order was awesome!! They reached out to make sure I chose the correct size, kept me posted on shipping and provided my tracking number in a timely manner. When I had a question they were prompt with a response, and even calmed my anxiety and assured me it would arrive before his birthday and guess what...it arrived TODAY!! (1/3) and I'm so glad that I get to leave my review. This jacket is not only nice on the website, it is DOPE IN REAL LIFE!! The quality of this jacket is everything that I hoped it would be, it is heavy and fit him perfectly and his smile said it all and I knew I made the perfect choice when he tried it on. I'm truly satisfied with my purchase and I highly recommend everyone to shop with NYC Jackets!! Thank you so much, I appreciate you all! Kind regards from a BK girl 🥰"
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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wonderful outfit☆!"
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ether, the only thing that could be a little better is the logo on the back of the coat is a little dark, but other than that it's pretty good. As far as customer service goes, you have been very transparent with letting me know what is going on with the jacket and if I ever had any concerns they would be answered quickly. I think if I were to get another nice leather jacket, this would be the place I'd go to.
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a to wear it more often. Thanks again
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ustomer service was helpful during any mishaps in delivery considering the difficulty delivery is for my side. Easy 5 star from me
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. Thank you for your expediency, this was very impressive.
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t as they provided fast and detailed updates regarding the availability and the shipment stages of the order
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