SHIPPING INFO

A CONVENIENT SHIPPING & DELIVERY PROCESS:

The NYC Jackets is a global business where we proudly sell the hottest clothing all around the world. Usually, our product takes 10 to 15 business days from being processed to get shipped and this all happens after we are done with the payment clearance. Once we will be all set to ship your package, we will inform you via email regarding your purchased item’s shipping and tracking details. But, in case, if, and there will be any delay as per the timings and estimated duration mentioned by us in the email, so feel free to contact us on the same email for product inquiry and we would be quick with our response. Please, be aware that delays in delivery might occur because of the quality checking or shortage of material. However, our shipments are mostly delivered on time, but it can take a bit more time to get delivered in some countries because of security issues; it may take up to 20 business days or as per the situation.

We happily provide FREE SHIPPING WORLDWIDE, but when it’s about urgent delivery, then our policies are made on some Expedite Shipping cost so the shipment can be received within 04 to 06 business days from getting processed to being delivered at your doorstep.SHIPPING ACCESS:

NYC Jackets is promptly loved and recognized among its consumers because of its easy-to-handle method of shipments. We collaborate with the most trusted services including FEDEX & DHL and etc. And to facilitate our valued customers even specifically, we send them an email having the tracking number and shipping details after dispatching it from our warehouse. If by chance, you will not be able to collect your purchased item details because of any unavailability, you can surely assign your neighbor for receiving the package on your behalf or you can also leave an absence note on your exit-door pointing towards your neighbors’ door. This is how, in your absence, your neighbors can sign and receive the parcel in your place.

APPLICABLE NOTES FOR SURE:

In order to make an appropriate delivery or package, we totally depend on your payment details and address details that you provide while placing an order.  So, it’s your duty to provide us with your correct shipping address with the contact number and relevant details, and if you will not give us proper address details then we will use your PayPal address details to deliver well. Remember, we do not ever send packages to PO Boxes APO/FPO addresses. Thus, it is obligatory to give us your complete residential or physical / address for shipping.

Get NOTIFICATIONS BY NYC JACKETS:

Once you are done with placing the order on our website, you will receive an email noticing about your order confirmation and a complete copy of an invoice of the purchased item. However, if you will not receive a notice, then it should be understood that your registration got failed due to any technical problem/issue. The requested item will not be shipped or get into the process until we send you the confirmation receipt.

HOW MUCH TIME WILL MY ORDER TAKE TO GET DELIVERED?

  • All orders placed at TheLeatherCity will be delivered within 18 to 20 working days right after your payment has been cleared. If you haven’t received your parcel within 18 to 20 days of placing an order, the delay of shipment tends to happen when payment hasn’t been cleared or quality checked. So, if you have not got any call from us, kindly take notice whether payment has been cleared or not.
  • We provide the following shipping methods:
    • Free (Transit 20 Days)
    • Economy (Transit 13-15 days) – $10
    • Express (Transit 8-10 days) – $20

METHOD TO CLAIM FOR DAMAGED ITEM AND LATE DELIVERY:

We care most towards our valued customers and are always ready to compensate if our product fails to get delivered on time or the buyers stay unable to track their consignment in the given estimated time duration. And, unfortunately, if the customer will receive the purchased item with damage or something unlikely, then we must welcome your complaint. In this case, you are allowed to contact us through an email within 07 working days from the date you got the parcel. In both cases, we won’t mind crediting back your amount to the credit card or PayPal account, or if you want then a replacement will be provided.

ESTIMATED DELIVERY TIME:

After you will be notified about the product shipping and tracking ID via email. Most probably, the delivery of the product will take 10 to 12 business days to get delivered at your mentioned address.

WE DO DELIVER PRODUCTS AS A “GIFT”

In order to avoid some duty issues, we may mark your item as a “GIFT”, in this way we can avoid custom and another governmental red tape. If you want to discuss this scenario, feel free to contact us via email.

  • For European Countries Only: From 5th July 2021 Onwards, The Joint EU Value Added Tax (VAT) will take effect in the entire territory of the European Union. All of the purchases that are delivered to the EU are subject to VAT and Customs Clearance, All of our customers have to pay the subject VAT and customs clearance.

European Union (EU) countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

WE MIGHT SHIP VIA DIFFERENT LOCATIONS

NYC Jackets is an international online shopping platform and we are operating in a great number of countries including the U.S, the U.K, and other European and Asian countries. So, kindly remember that no matter where your item has been shipped, it will always be delivered once gone through our quality control test. And we proudly stand behind every single product completely. We do use overseas delivery services to ship your order within our mentioned time period. Still, if you will not be satisfied with our products, you can claim for a refund or exchange after reading our Return and Exchange policy.