The Walking Dead Beta Coat

he quality of the product. My daughter wanted this for her birthday and she loves it!
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eat and my uncle loved it. The customer service was great!"
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d out to confirm the size before shipping. The quality of the product is good, though the material was pretty stiff/not pliable right out of the package. It is softening up somewhat with wear.
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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ed about was the jacket size, but it fits great. Thank you very much. "
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ether, the only thing that could be a little better is the logo on the back of the coat is a little dark, but other than that it's pretty good. As far as customer service goes, you have been very transparent with letting me know what is going on with the jacket and if I ever had any concerns they would be answered quickly. I think if I were to get another nice leather jacket, this would be the place I'd go to.
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part of our Western Themed Costume for the Annual Carmel Poodle Parade. Your service was excellent and the jacket exceeded our expectations! The jacket fits him perfectly and we were impressed with its quality craftsmanship. Thank you! It's a great life - ENJOY! By the way…I am NEVER too busy to help you. Your referrals of family, friends, neighbors and associates are the very highest honor you can bestow upon me. I promise to take excellent care of them."
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