Katana Suicide Squad Jacket

d he was very happy. Customer service was responsive and kind. We are happy with this experience. Thanks very much "
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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reached out to confirm sizing, and the fit is exactly as shown on the size charts.
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d materials used by your company. I really appreciate the level of customer service and communication along with your commitment to your customers. Having said that in the future I will not only recommend you to others with outstanding remarks but will also be purchasing more items in the future from you. Thank you again for making my sons day, speedy shipping, quality work, amazing communication and great prices. I rank your company a 14 out of 10!
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king in. The customer services as been great as well. From verifying that I correctly ordered the appropriate size and style, through now with making sure we received and are pleased with the purchase. Thank you! Best Regards, Brandese"
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lutely loves it. Thank you so much!!
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all expectations. The fit is great, the quality is obvious, and I'm glad I took a leap of faith and snagged one of these for my Thor cosplay. Well worth it! I'm 6'2 with a 43 inch chest and the Large fits really well.
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