Jibran Grey The Lovebirds Coat

great customer service as well. Will definitely be back to purchase again.
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he jacket is great!"
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. We'll be ordering again next Christmas for sure. Thank you. "
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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sted the sleeves being shortened by an 1"" and they are longer than the previous sleeves. I am not too concerned about it, I am sure I can find a tailor here locally that can bring the sleeves up. The rest of the jacket fits SO much better. I'm very happy with it. Thank you again,"
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a little disappointe with the jacket. but besides that everything else was fine
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e is not an easy job, but you are the tops!!! The following is my 5-star review: ""This coat is the coolest coat I have ever seen! Craftsmanship, quality, and the price are unbelievable!!! The coat fits to the diagram and NYC's customer service department is tops! They will communicate with you in the most prompt and professional manner and deliver in the same! They handled my coat order, processed it, and shipped it in very good/prompt time. Looking forward to doing more business with NYC!!!"" R, Kevin"
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he customer service was awesome snd very helpful. Thank you do much Was so excited when I received it I forgot to reply Adam Muniz "
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