Beauty And The Beast Catherine Jacket

very step of the way, so the customer service was excellent. Thanks,"
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azing. My husband loves it. No complaints regarding customer service. Service was professional,made sure my jacket was right and shipped in a timely manner."
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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t"
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s one! Thank you so much!
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has been great, especially sending the size chart to double check that it was the correct size so there wouldn’t be dissatisfaction on my end. Never had such a great experience with the customer support service Thank you!
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use of that, I haven’t had to deal with a lot of customer service, but the small amount of communication I did have was prompt and professional. Overall I’m very satisfied with my purchase!"
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year! I’m even more excited to know I can order from your website in the future. 😁 Thank you for the great customer service and making sure it got here fast.
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the movie New Hope. I ordered one from Nyc jackets and I absolutely love it!! I was kept informed during the process, sent pictures for my review and approval, and the jacket is perfect! I get compliments on it every time I wear it!! Thank you Nyc jackets!!
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star instead of the five (which I would do a four and a half if I could) is because the zipper was very tough, I can’t do it up without someone else doing it for me but that is the only complaint I have! Otherwise I absolutely love the vest.
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