Alyssa The End of The World Jacket

nd I am very satisfied. The Detroit Lions are doing well this year and every has complimented me and asked where I got this cool jacket from.
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is exactly what I wanted it to be!!! I can’t wait to wear it to the Taylor’s Swift Eras tour in Melbourne in February. You have seriously made my day!!! "
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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I had the right size.
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ether, the only thing that could be a little better is the logo on the back of the coat is a little dark, but other than that it's pretty good. As far as customer service goes, you have been very transparent with letting me know what is going on with the jacket and if I ever had any concerns they would be answered quickly. I think if I were to get another nice leather jacket, this would be the place I'd go to.
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of these jackets. Soft supple leather sleeves and wool.
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e broad shoulders. I like the color. The material was polyester and not nylon. It was my fault because I can’t say for sure, if I thoroughly checked the material it was made out of on the website or not. So, if I was to grade it on a scale of 1-10, 10 being the best I would say it was a 5 respectfully. Thank you.
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love it!
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