ppy!!"
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e it, it's very warm :)
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glance it looks fabulous and is clearly well made "
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o a medium it fits perfectly snug and has all the attention to detail I could ask for 10/10 customer service and quality
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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uality, and I’m very pleased with the amount of pockets! Thanks!"
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t I was looking for thank you so much I know you had some inconvenience at your end buttons breaking at first but, I now see you were doing your very best to get it to me in one piece, so I would also like to apologise for my impatience juring the delay, I understand sometimes a slight inconvenience can happen and thats just it, I'm very sure it was not your fault at any time of these misunderstandings, you did your job you got my jacket too me and I once again thank you so much and I would love to shop with you guys again after that because you truly have really impressed me and was really nice you got fast delivery to me after the delay I really appreciate that sorry guys once again for doubting you, it's just I was once scammed online I got worried it had happened again, its not an excuse for how I was impatient but it's just an explanation to why I was feeling that way at first but you delivered and more thanks again Take care and what an amazing service you perceived to me hugely appreciate the service so impressed I truly am So much Kind Regards from myself Ryan thanks guys. 😊"
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the sky and white looks like the clouds, it’s perfect thank you very much for this custom jacket!
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