Men's Leather Jackets

y.
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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it to a few friends and they can't get enough ot it!!!!
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, I appreciated the checkin and quick responses. Thank you so much!
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ustomer service was helpful during any mishaps in delivery considering the difficulty delivery is for my side. Easy 5 star from me
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/10 😁 thank you again for the amazing jacket!"
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d wore it!
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. I decided to go with NYC Jackets because they offered expedited shipping and since I needed it for Halloween I wanted to make sure it got here in time. They went above and beyond my expectations! They were kind enough to look at my photo measurements and tell me a better size. They kept me updated on the shipping....and now, a few days later, I have my jacket!! Two days before Halloween! It is amazing, the quality is awesome and customer service is great. I decided to go for it and use them and I did! Will order again! Thank you
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