Hear what our customers are saying
David Del Valle
Verified owner
5/5
Hello! I had actually received the jacket on November 27, so shipping was good. I’ve worn it a few t...
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imes and it is very comfortable and feels durable as well! Nothing feels like it is going to break or fall apart. I was also happy when you confirmed the jacket size with me after placing the order. Customer service is very good. Thanks so much!
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2 months ago
JODI Stickland
Verified owner
5/5
"Hello and happy new year!
Of course! Please see below my feedback:
I absolutely love my coat, whi...
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ch was inspired by Sarah, Jessica Parker in the TV show And Just Like That. As soon as I saw it, I knew I just had to have it. After a quick Google, I came across the coat on NYC jackets and I was absolutely over the moon to discover that they delivered to the United Kingdom. I was a bit unsure of the sizes so I got in touch with customer services team who were absolutely brilliant and helped me get the correct size once I submitted my measurements. The order did take awhile to come through, but I expected that being in the UK but whenever I had an enquiry, the customer service team were always prompt and informed me of any updates. When the coat did arrive it was exactly like the picture on the website. I was really happy with the quality of the coat. It was still a bit big in places but I got it tailored slightly and now fits like a dream. Would recommend this company to anyone and I would buy from again. Thank you so much!!! "
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4 months ago
Jill Wasserman
Verified owner
5/5
Received it today! Beautiful jacket. Thank you very much!
8 months ago
Bridget Kane
Verified owner
5/5
"Hello
We received the Jacket in time for my husband's birthday. He loves it. It is so well made a...
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nd looks fantastic. It is just a little small in the shoulders and waist.But absolutely wearable.
Thank you for the quick turnaround and excellent customer service and communication. "
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8 months ago
Hans Bengtson
Verified owner
5/5
R. Wenske
Verified owner
5/5
"Hello !
Yes i received the jacket a couple of weeks ago. I am very pleased with the quality of it ...
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and your customer service. Even though my order was delayed i apprecieate it alot, that you would always stay in personal contact with me and provide information of the status of my order. I will recommend NYC Jackets for anybody looking for good quality and a very active and respondive customer service !"
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11 months ago