Soren-066 Battle Coat

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FASHION CUSTOMER GALLERY

Our Customer Rating

1. 5 out of 5

   September 28, 2023

   Just arrived, the sellers were very thoughtful to let me know more about sizes and after switching to a medium it fits perfectly snug and has all the attention to detail I could ask for 10/10 customer service and quality

   Cayleb Piña
2. 5 out of 5

   September 25, 2023

   "Hello: Thanks for the inquiry. The jacket is rather well made and I like the material and length, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "

   Steve Skotzke
3. 5 out of 5

   September 19, 2023

   I just received the jacket and I love it! Fits perfectly. Thank you so much!

   Sean Bills
4. 5 out of 5

   September 16, 2023

   Yes, I received them. It is perfect

   Kevin Ransom
5. 5 out of 5

   September 16, 2023

   "Yes. I received the order. Jacket looks good and fits well. I'm pleased. Good job"

   E M Jefferson
6. 5 out of 5

   September 15, 2023

   "Thank you! I did not get a chance to send an email, just telling you that once I got home and tried on the coat, it fit absolutely perfectly and I could not be happier with the end result! I want to thank you again for your patience and help getting the coat ordered, fit to size properly, and to my door. I have nothing but positive things to say about your company, and the code to my friends on social media, and I will send any business I can your way. Thanks again, and my best to you"

   Andrew Garland
7. 5 out of 5

   September 14, 2023

   Hi, today i just received my order and I'm very happy it's a very nice real leather jacket,

   George Montes
8. 5 out of 5

   September 14, 2023

   Love both! Thank you.

   Paul Szurek
9. 5 out of 5

   September 14, 2023

   "I did receive the jacket. It is absolutely gorgeous and the size is perfect. Thank you."

   Jose Reveles
10. 5 out of 5

    September 14, 2023

    Hi, I received the order! Thank you so much, it looks phenomenal.

    Jhulia Minoza
11. 5 out of 5

    September 13, 2023

    My boyfriend is in love! Thank you so much! It was efficient in the time we received the product, and the jacket arrived in perfect condition.

    Kaylee Roth
12. 5 out of 5

    September 13, 2023

    "Thanks for following up. I received the jacket in fine order and it fits nicely. I’ve only worn it once (it hasn’t been cool enough yet to wear it more often), but I did get a compliment on it from a friend of mine. I’m very happy with it, and look forward to wearing it more as the weather cools. I appreciate the ease with which I was able to order the jacket, make a change in the size after placing the order, and the friendly service I received. Good job!"

    Norm Kittleson
13. 5 out of 5

    September 13, 2023

    Yes, everything is fine.

    James Virgulto
14. 5 out of 5

    September 13, 2023

    Yes, I have received the jacket. it looks great and fits. The customer was friendly and very helpfull.

    Jacob Smith
15. 5 out of 5

    September 13, 2023

    Everything was fantastic.

    cameron st rose
16. 5 out of 5

    September 13, 2023

    Ah yes! It far exceeded my expectations really! I did end up removing the elastic for him. But the patches and overall craftsmanship for a novelty piece was stellar! The lining was a nice surprise too. He is very happy with them and wears them when he gets out the smoker when we have meat parties! The service was great too! You kept me informed

    Susan Ayers

NYC Jackets Difference

The Highest Quality Raw Materials:

It all starts with the basic materials, and because we carry our lives in our coats, we only utilize the best fabrics available. Full grain genuine leather, YKK Buttoned zippers, and viscose lining are used in all of our coats.

Craftsmanship of the highest caliber:

Unlike mass-produced goods, our products are handcrafted one at a time by a single craftsman with precision and attention to detail. The cost of not using chain production is higher, but the quality is superior, as you can see in our stitching.

Direct to You at a Reasonable Price:

Our direct-to-consumer model allows us to sell our items for a fraction of the amount that luxury brands would charge. We keep our pricing low by avoiding intermediaries, retail expenses, and ineffective promotion. Furthermore, with just-in-time manufacturing.

All sizes are available:

Although inclusivity is a trendy term, we take it seriously. We know how exciting it is to put on a wonderful leather jacket, and we want to make sure no one misses out. Our coats come in eight common sizes ranging from XS to 4XL.

Expression & Diversity:

We believe in diversity and expression since no two people are alike. With the help of our design advisors, our customers may create 100% personalized, bespoke jackets from start. As a result, we encourage diversity and provide our clients the freedom to fully express themselves and stand out from the crowd.