Christmas in Love Brooke D’Orsay Coat

oduct great service I will definitely leave a good Google review
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, as well as the color and trim. It looks much like the jacket Gene Wilder wore in the movie, Willie Wonka and the Chocolate Factory. The only thing that I dislike is that it is too wide. It measures 47 inches. I normally wear a 40 R or 41 R sport coat or suit jacket. A suggestion regarding shipping: it came compressed into a shipping bag. It would be much preferred to have it shipped in a basic shipping box so it was not so compressed. The incremental costs could be put into the price to the customer or perhaps be given as an option to the customer. A box would also protect it in shipping. Customer service has been excellent- I appreciate that you made sure to get the length I wanted as well as your post sales follow up. FYI- I teach Marketing at a top university and this is a good example of how to provide customer service. Plus, I discuss in my classes how companies can compete vs Amazon. This is the way: providing more unique and custom products at an appropriate price, backed by good customer service. I did shop on Amazon for a Willie Wonka coat, and was not impressed by the selection. The coats looked very cheap and only came in a few basic sizes. They were often bundled with other parts of the custom I didn't need either. I also purchased a Willy Wonka coat last year by another online company and they sent it to the wrong country and I never received it. I did receive a refund however. This makes me even more leery of doing business with online companies I have not heard of. This is why I, and many other customers, tend to do most of their online purchases through Amazon. I took a risk with your company and I am glad it worked out for the most part. I do like the jacket! "
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ity of the jacket is very good and it goes with the price tag.
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t customer service, fast shipping time and accurate product description. Geeat price for the quality as well, thank you so much!
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and I am so thankful for how above and beyond the customer service is. You were completely transparent with the sizing and if I took more time to look / read I would have seen it. Thanks for the amazing product"
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to every single Eagles home game together and are going to freak. The quality is so good and the customer service was truly amazing. One piece of feedback is that the jackets took a really long time to ship but luckily I ordered far in advance. Thanks for being so communicative and please let me know where I can leave a glowing review! "
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d materials used by your company. I really appreciate the level of customer service and communication along with your commitment to your customers. Having said that in the future I will not only recommend you to others with outstanding remarks but will also be purchasing more items in the future from you. Thank you again for making my sons day, speedy shipping, quality work, amazing communication and great prices. I rank your company a 14 out of 10!
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it not being leather is such an amazing thing for you guys to sell. I am very glad about the outcome of the product and I hope others can enjoy it, people should definitely get a size up so they can either grow into it or just have space in general. Overall great Quality
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f.
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